Service

Localised Team

Our localisation team consists of a group of experienced practitioners who are familiar with local culture and understand local needs. They not only have professional technical background, but also have deep insight into the local market. Whether it's customised product development or quick response to after-sales service, our team ensures that every user's needs are met in the most timely and caring manner.

Before Purchase

Rental Service

We offer online booking for test rides. You can book an appointment on our website or social media platforms and choose your nearest experience point for a test ride. In-store staff can also provide professional explanations and counselling services.

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After Sales

Affordable maintenance services

We understand that regular maintenance is crucial to the performance of your e-bike. That's why our team of professional technicians offer regular check-ups and maintenance services. From battery health checks and brake system adjustments to tyre pressure corrections, each service is designed to prolong the life of your e-bike and ensure that it operates at its best. We use original spare parts to ensure that every maintenance restores the vehicle's optimum performance.

FAQ

What is an electric bike?

An electric bike, also known as an e-bike, is a bicycle equipped with a motor and a battery that provides assistance to the rider's pedaling efforts. This motorized assistance allows cyclists to travel longer distances, climb hills with ease, and ride at higher speeds compared to traditional bicycles.

How fast is an electric bike?

The speed of an electric bike varies depending on factors like the motor power, battery capacity, and local regulations. Most electric bikes fast can reach speeds between 15 to 28 miles per hour (24 to 45 kilometers per hour) under motor assistance. Similarly, greenwheel fastest ebike can support up to 28 MPH top speed.

How long does ebike battery last?

Generally, ebike batteries can last between 3 to 5 years or 500 to 1,000 charge cycles before needing replacement. However, the specific lifespan depends on factors like usage, charging habits, and battery quality. Regular maintenance and proper storage can help prolong battery life.

How to ride an electric bike?

To ride an electric bike, start by turning it on and selecting your desired assist level. Then, pedal gently to activate the motor, and adjust your speed using the throttle or pedal-assist settings. Remember to follow traffic rules and wear safety gear for a smooth and enjoyable ride.