Things to know when buying an E-bike
After-sales service terms
All electric vehicles sold in this store provide ultra-long-term (20 years)
1. The whole vehicle product is guaranteed for one year, the battery is guaranteed for 12-14 months, and the product is maintained for life and repaired at any time. Damage not caused by quality is not covered by the warranty.
2. We provide free annual maintenance for electric vehicle products, and accessories are calculated at the manufacturer's cost price.
3. Battery replacement is at the manufacturer's cost price.
Use and maintenance of lead-acid batteries
The manufacturer uses high-quality maintenance-free lead-acid batteries with a designed service life of 5-7 years. Good usage habits are the best maintenance method:
1. The first charge should be charged for 8-12 hours.
2. Try to avoid deep discharge, shallow discharge, and charge frequently. Generally, it is best to charge once when the battery discharge depth is about 70% (that is, the remaining power is about 30%).
3. After the battery is fully discharged, it is very easy to form irreversible sulfation, which makes the charging recovery ability worse. If the low-power battery is left for 3-7 days, it may cause permanent damage. Therefore, the circuit should be turned off as soon as possible when the electric vehicle is not in use.
4. The best temperature for charging, using and parking electric vehicles is 20-30°C from room temperature.
5. Please use the charging equipment provided by the manufacturer for charging.
6. If the battery is not used for a long time, it should be fully charged before storage. If it is not used for more than 3 months, it should be recharged.