Things to know when buying an E-bike

After-sales service terms

All electric vehicles sold in this store provide ultra-long-term (20 years)

1. The whole vehicle product is guaranteed for one year, the battery is guaranteed for 12-14 months, and the product is maintained for life and repaired at any time. Damage not caused by quality is not covered by the warranty.

2. We provide free annual maintenance for electric vehicle products, and accessories are calculated at the manufacturer's cost price.

3. Battery replacement is at the manufacturer's cost price.

Use and maintenance of lead-acid batteries

The manufacturer uses high-quality maintenance-free lead-acid batteries with a designed service life of 5-7 years. Good usage habits are the best maintenance method:

1. The first charge should be charged for 8-12 hours.

2. Try to avoid deep discharge, shallow discharge, and charge frequently. Generally, it is best to charge once when the battery discharge depth is about 70% (that is, the remaining power is about 30%).

3. After the battery is fully discharged, it is very easy to form irreversible sulfation, which makes the charging recovery ability worse. If the low-power battery is left for 3-7 days, it may cause permanent damage. Therefore, the circuit should be turned off as soon as possible when the electric vehicle is not in use.

4. The best temperature for charging, using and parking electric vehicles is 20-30°C from room temperature.

5. Please use the charging equipment provided by the manufacturer for charging.

6. If the battery is not used for a long time, it should be fully charged before storage. If it is not used for more than 3 months, it should be recharged.

Knowledge of lithium battery use and maintenance

The correct charging method is a good maintenance for the battery. The following points should be noted:
1. The probability of lithium battery explosion is very low, 3 parts per million, but for safety reasons, please try to place it in an open place when charging.
2. In freezing weather, the vehicle should be parked indoors for a few hours before charging. It should be charged when the battery itself is not lower than 0°.
3. The red light of the power supply is on during charging, and the green light is accompanied by a "beeping" sound after it is fully charged. It should be avoided that it is not unplugged for a long time after being fully charged. Although there is no risk of explosion, it will damage the health of the battery.
4. The manufacturer recommends that the SOC use range is 10%~90%. If calculated by shallow charge and shallow discharge, the cycle life is the longest.